Queensland Caravan Dealer Ordered to Pay $7,000 After Major Vehicle Failure

A Queensland caravan dealer has been ordered to pay $7,000 in compensation after a second-hand vehicle sold in Deception Bay failed catastrophically just hours after purchase, highlighting the critical importance of consumer rights and product safety in Australia’s booming recreational vehicle market.



In a recent decision, the Queensland Civil and Administrative Tribunal (QCAT) ordered HA Caravans Pty Ltd, trading as Home and Away RVs, to reimburse a customer $7,000 for repairs after a caravan sold by the Deception Bay dealer suffered a significant mechanical failure just hours after purchase.

The Incident

On 10 January 2023, Suzanne Nowlan purchased a second-hand “sport poptop” caravan for $16,000 from Home and Away RVs. Intending to travel and live in the van, Ms Nowlan set off on a journey to Rockhampton, approximately 600 kilometres away.

Photo Credit: Unsplash/Hanson Lu

During the trip, she began noticing mechanical issues, including unusual vibrations. Seeking assistance, she contacted a mobile mechanic who serviced the wheel hub. However, the following day, while travelling further north, a wheel detached from the caravan, causing significant damage to the vehicle.

Tribunal Findings

QCAT member Noel Jensen determined that the caravan was in an unsafe condition at the time of sale, which constituted a major failure under Australian Consumer Law. Mr Jensen emphasised that a reasonable consumer would not expect a newly purchased caravan to be in such poor condition.

As a result, the tribunal ordered Home and Away RVs to reimburse Ms Nowlan $7,000 for repair costs, with the payment required by 13 January 2023.

Kane Wiseman, the owner of Home and Away RVs, argued that the caravan’s price had been reduced from $18,999 to $16,000 because Ms Nowlan had agreed to organise her own roadworthy certificate, gas certificate, and registration. He also noted that the caravan had been sold on consignment.

Consumer Rights and Dealer Responsibilities

This case highlights the importance of consumer rights and the obligations of dealers under Australian Consumer Law. Goods sold must be of acceptable quality, fit for their intended purpose, and align with their description.

Photo Credit: Unsplash

A “major failure” is defined as a problem that would have deterred a reasonable consumer from purchasing the product had they known about it. It also applies when goods are unsafe or significantly different from their description.

In situations of major failure, consumers are entitled to seek remedies, including a refund, replacement, or compensation for any associated loss in value.



Home and Away RVs specialises in the sale of affordable caravans, campers, motorhomes, cabins, and cars. They also provide vehicle storage services.

Community Impact

Deception Bay, a growing suburb near North Lakes, is home to a mix of residential and commercial developments. Incidents like this can affect local businesses and consumer confidence. For dealers, maintaining the safety and quality of their products is essential to ensuring trust within the community.

This tribunal ruling serves as a stark reminder for both buyers and sellers. Consumers should thoroughly inspect second-hand vehicles and seek professional assessments before purchase. Meanwhile, sellers must ensure that their goods meet acceptable safety standards and legal requirements to avoid legal repercussions and maintain trust in the marketplace.

Published 27-Dec-2024

Landmark Housing Project for First Nations Elders in Deception Bay

Construction on a 75-unit development is set to commence in Deception Bay, for completion in mid-2026. One of the largest First Nations housing projects in QLD, the project aims to address the disproportionate rate of homelessness among First Nations people in the state.



First Nations Elders
Photo Credit: DA 10383265

The project, a joint initiative between the Aboriginal & Torres Strait Islander Community Health Service Brisbane and the Queensland Department of Housing and Public Works, is one of the state’s largest First Nations housing projects. It aims to provide culturally appropriate and affordable housing for Indigenous Australians aged 55 and over.

The development will feature a mix of one—and two-bedroom units, focusing on sustainability and community. Each unit will include spacious outdoor areas and access to communal facilities, fostering residents’ sense of belonging and connection.

First Nations Elders
Photo Credit: DA 10383265

Queensland Housing Minister Sam O’Connor highlighted the importance of addressing the disproportionate rate of homelessness among First Nations people in Queensland. He emphasised the government’s commitment to providing secure housing and improving the lives of Indigenous communities.

ATSICHS Brisbane CEO Renee Blackman expressed her enthusiasm for the project, stating that it represents a significant step forward in providing essential services and support to First Nations Elders. She noted the critical role of affordable housing in addressing the current housing crisis and ensuring that all Australians have a safe and secure place to live.



The project is expected to be completed in mid-2026. It will provide much-needed housing and set a new standard for future housing developments designed for First Nations communities. 

This initiative aims to create a thriving and inclusive community for Indigenous Elders by prioritising cultural values and social well-being.

Published Date 23-December-2024

Deception Bay Christmas Display Stolen By A Grinch

A Deception Bay family has been devastated after waking to find their Christmas display destroyed and stolen.



Resident Andrew Tett reported the incident, describing his shock at discovering his Christmas decorations had been stolen from his home. “I came out first thing in the morning and everything was destroyed. Someone had pinched all the lights,” Tett said.

Tett expressed confusion about the motive, stating, “Everyone around here love the lights, so I have no idea why they would do that.” He noted the extensive damage, saying, “There were decorations all over the footpath and out on the street. Anything they couldn’t take off, they ripped down.”

The financial impact is significant. Tett estimates the stolen and damaged decorations are worth at least $1,500 – a collection accumulated over several years. “I can’t afford to put that back together, so I’ll just have to build that up again over a few years,” he said.

In response to the theft, Tett has left a sign outside his home reading, “Whoever stole my lights, karma will come, Merry Xmas.” He added, “I was pretty cranky, I could’ve written a few things on there. But karma works, karma will get them.”



A Queensland Police spokeswoman confirmed that CCTV footage of the area is being sought as part of the investigation.

Published 3-December-2024

GemLife Moreton Bay: A Green Oasis Takes Root in Deception Bay

What if you could downsize without compromising your lifestyle or the environment? In Deception Bay, GemLife Moreton Bay is proving it’s possible with its award-winning, eco-friendly community designed for a vibrant over-50s lifestyle.



GemLife Moreton Bay
Photo Credit: GemLife Moreton Bay/ Facebook

This prestigious accolade highlights the project’s commitment to environmental responsibility and innovative design, setting a new benchmark for residential developments in Queensland and Australia.

GemLife is an Australian company specialising in creating vibrant communities for people over 50 seeking an active and fulfilling lifestyle. Focusing on providing high-quality homes, resort-style amenities, and a strong sense of community, GemLife has established a reputation for excellence in the sector.

The GemLife Moreton Bay project, located adjacent to the Deception Bay Conservation Park, spans almost 150 hectares.  60% of this land is dedicated to green spaces and protecting vital koala habitats. This commitment to preserving the natural environment is a key feature of the development’s sustainability strategy.

GemLife Moreton Bay
Photo Credit: GemLife Moreton Bay/ Facebook

One of the project’s most innovative aspects is incorporating a virtual power plant. This system will generate and store nearly 80% of the community’s energy needs through rooftop solar panels and community batteries. This approach reduces reliance on external energy sources and minimises the development’s carbon footprint.

Adrian Puljich, Director and CEO of GemLife, emphasised the company’s dedication to social and environmental responsibility. He explained that the development goes beyond financial considerations to make a genuine positive impact on the community and the environment.  

GemLife Moreton Bay
Photo Credit: GemLife Moreton Bay/ Facebook

This includes initiatives to enhance the local ecosystem through planting and regeneration programmes, with a focus on protecting the habitats of native wildlife and migratory birds.

Upon completion in 2027, GemLife Moreton Bay will provide 553 homes, including premium residences with lakefront views.  The project is part of a growing trend in Australia towards sustainable living, driven by increasing consumer demand and new government regulations that mandate higher energy efficiency standards in residential buildings.  



Michelle Wooldridge, CEO of Pikos Group, noted that sustainability is no longer an afterthought but an integral part of the design process from the initial stages to construction, with careful consideration given to material selection and waste reduction.

Published Date 30-October-2024

Pokemon Go Resurgence Brings Crowds Back to Deception Bay

The skatepark in Deception Bay has become a hotspot for dozens of Pokémon GO players who gather every Wednesday at 6:00 p.m. to defeat raid bosses, signalling a resurgence of the popular mobile game in South East Queensland.



A New Wave of Players in Deception Bay

Eight years after its 2016 launch, Pokémon GO is regaining popularity in Queensland, particularly in areas like Deception Bay and the Redcliffe peninsula. 

Local players, many of whom have been part of the community since day one, spend hours building and maintaining local Pokémon GO hubs. These hubs are often tied to real-world landmarks, with every mural, plaque, and even cafes in the area offering potential Pokémon-catching opportunities.

Pokemon Go Deception Bay
Photo Credit: Reddit

Brisbane-based player Stephen Eisenhauer, a community ambassador for Pokémon GO, said the game’s ability to evolve with new events and features constantly has kept long-term players engaged. He explained that while local sites may not have hosted the major international events, the community of enthusiasts has been steadily growing, with more players joining every month. There are over 840 members in the community group in Deception Bay, according to one player.

Some 10 kilometeres from Deception Bay, players from across South East Queensland frequently point to Redcliffe as one of the best places to play Pokémon GO. The Redcliffe peninsula offers around 140 Pokémon GO gyms within its 38 square kilometre boundary, making it a prime spot for collaborative gameplay. Redcliffe’s layout, with its well-spaced points of interest and beachfront access, adds to its appeal.



Building a Stronger Community

The dedicated local community is a big part of Pokémon GO’s resurgence in Queensland. Players have taken advantage of the Niantic Wayfarer website to submit new points of interest for the game, contributing to the region’s growing number of locations for catching Pokémon. Eisenhauer and other community leaders are working on growing this network further. Niantic, the game’s developer, still recognises Brisbane’s enthusiasm and may bring an official event to the region in the future.

Published 6-Sept-2024

Equipping Deception Bay Youth for Success: A Community Grant in Action

Equipping for Life Limited, a well-recognized charity with its main operation in Deception Bay, was one of the awardees of the Good for Good Community Grants Program from Queensland Country Bank. This funding went to purchasing a secure storage trailer, vital for transporting and storing various sporting and outdoor equipment. 



The $10,000 grant, which was given in 2023, was primarily intended to increase the accessibility of outdoor activities for underprivileged and vulnerable students enrolled in the Equipping for Life educational initiative at Arethusa College, also in Deception Bay.

The goal was to address the logistical obstacles associated with transporting and storing equipment, thus enabling a wider variety of physical activities to take place more regularly. Participation in these activities is essential for the well-being of young people, both physically and mentally, and serves as a crucial support system, particularly for those at risk of social exclusion or behavioral challenges.

Arethusa College Equipping for Life
Photo Credit: Arethusa College/Facebook

Arethusa College: A Unique Educational Approach

Arethusa College provides alternative educational and vocational pathways for students from Years 7-12 who struggle in mainstream school environments. The college operates seven campuses throughout South East Queensland, each tailored to its local context. 

Notably, the Deception Bay campus, spread over 75 acres, offers a serene, semi-rural setting that enhances student learning through outdoor activities, sports facilities, and various vocational training opportunities.

Beneficiaries of the Project

Equipping for Life Limited’s project supports a broad spectrum of beneficiaries, including Aboriginal and Torres Strait Islander peoples, children and youth aged 6 to under 25, financially disadvantaged individuals, people at risk of homelessness, those with disabilities, pre/post-release offenders and their families, victims of crime, and both female and male groups across different age brackets. Providing accessible outdoor activities via the storage trailer will significantly enhance the engagement and well-being of these groups.

Arethusa College Equipping for Life
Photo Credit: Arethusa College/Facebook

Arethusa College’s philosophy is anchored in Christian principles that emphasise respect, morality, and valuable life lessons. Although the college does not impart religious education, these principles are embedded in its culture and programs, fostering a supportive and inclusive environment. This approach is particularly beneficial for students who have experienced prolonged absences from school or social challenges, helping them to achieve a sense of belonging and accomplishment.



Queensland Country Bank’s commitment to reinvesting profits into local communities has led to the Good for Good Community Grants Program supporting not-for-profit entities across the state since 2005. Another round of grants will be distributed in 2024.

Published 3-Sept-2024

Deception Bay in the Crosshairs as New Flight Paths Proposed for Brisbane

Deception Bay and several other suburbs in the north and south may soon find themselves under new flight paths as Airservices Australia announces five proposed changes aimed at redistributing aircraft noise.



The national airways safety provider is seeking public feedback on the plan, which has sparked mixed reactions from residents and community groups following the opening of the city’s new runway four years ago. While Airservices Australia believes noise sharing is a fair solution, many residents, particularly those represented by the Brisbane Flight Path Community Alliance (BFPCA), strongly oppose it, labelling it a “divide and conquer” tactic.

The complex proposals include changes to both departures and arrivals, impacting various suburbs across Brisbane, Logan, Moreton Bay, and Redland council areas.

Departures over land to the west and north west: This would reduce noise in parts of Brisbane’s inner-west and outer north west, potentially affecting suburbs like Samford Village, The Gap, Ashgrove, Chermside, Albany Creek, Tennyson, West End, Kangaroo Point, and areas in Moreton Bay.

Arrivals overland from the north and west: This aims to decrease flight frequency and concentration over Brisbane’s outer North West and Moreton Bay, potentially affecting suburbs from Upper Brookfield to Bellbowrie, Forest Lake, Wacol, Sunnybank, and Carindale.

Photo Credit: AirServices Australia

Departures over land to the south and east: This would limit flights over Brisbane’s South East, including Wynnum, Capalaba, Sunnybank, and areas in Redland and Logan.

Simultaneous arrivals using both runways: This could benefit residents in parts of Brisbane, Logan, and Moreton, potentially including Bribie Island, Springfield, Calamvale, and Sunnybank.

Changes to turboprop plane arrivals: This would reduce their frequency and concentration over Brisbane’s North East and parts of Moreton, potentially affecting Redcliffe, Caboolture, Deception Bay, and Beachmere.

Airservices Australia acknowledges the community’s concerns and is working to provide more detailed information, including scalable maps showing current flight frequency and concentration. However, BFPCA criticises the proposals’ complexity and the lack of genuine noise reduction measures, such as curfews and flight caps, which they believe should be prioritised over noise sharing.

The debate over Brisbane’s flight paths continues, with residents and community groups urging more meaningful noise control action. The public comment period is open until September 15, and it remains to be seen how Airservices Australia will address the community’s concerns and find a balance between noise sharing and genuine noise reduction.



Published Date 20-August-2024

Deception Bay Overpass Renamed to Honour Fallen Officer

The Deception Bay Road overpass, spanning the Bruce Highway, has been officially renamed the ‘Dave Masters Memorial Bridge” in a moving tribute to Senior Constable Dave Masters, who tragically lost his life in the line of duty on 26 June 2021.



A Family’s Pride

Dave Masters Memorial Bridge in Deception Bay
Photo Credit: BartMellishMP/ Facebook

Sharon Masters, speaking on behalf of the family, expressed their deep appreciation for the bridge naming, viewing it as a tribute to Senior Constable Masters’ bravery and commitment to the community. The family believes that the memorial ensures his legacy will endure for generations.

Masters, a dedicated police officer from the Deception Bay station in Queensland, Australia, tragically lost his life in the line of duty on 26 June 2021. While attempting to stop a stolen vehicle on the Bruce Highway in Burpengary, he was struck and killed by the fleeing car during the early morning hours. His untimely death sent shockwaves through the community and law enforcement agencies across the country.

The subsequent investigation led to the arrest of Skye Anne Wallis, 33, who was charged with murder and several other offences related to the incident. Kari O’Brien, 24, was also arrested and charged with murder as the alleged passenger in the stolen vehicle. Senior Constable Masters was mourned by his family, friends, and colleagues at a funeral service. He was remembered for his warmth, dedication to service, and passion for sports and horses. Police Commissioner Katarina Carroll honoured his legacy, emphasising his positive impact on the communities he served and the lives he touched during his career.

A Fitting Tribute

Dave Masters Memorial Bridge in Deception Bay
Photo Credit: BartMellishMP/ Facebook

Transport and Main Roads Minister Bart Mellish expressed his honour in announcing the official renaming alongside the Masters family and the Queensland Police Service. He emphasised that the renaming is a fitting tribute to Senior Constable Masters’ unwavering commitment to community safety.

Police and Community Safety Minister Mark Ryan acknowledged the daily courage displayed by police officers and extended his condolences to Senior Constable Masters’ family. He also expressed his appreciation for the Masters family’s support of the renaming initiative, which originated as a gesture of respect from colleagues and community members.

Honouring a Remarkable Legacy

Commissioner Steve Gollschewski, APM, highlighted the bridge as a testament to Senior Constable Masters’ dedication to the Queensland community and the QPS. He expressed pride in the enduring legacy that this memorial bridge represents, ensuring that Senior Constable Masters’ sacrifice and impact are never forgotten.

Moreton District Officer A/Chief Superintendent Adam Guild reflected on the loss of a beloved colleague and friend who was deeply committed to keeping others safe. The overpass, located near Senior Constable Masters’ former station, will be a constant reminder of his bravery and service to the community.



Dave Masters Memorial Bridge in Deception Bay
Photo Credit: BartMellishMP/ Facebook

The overpass’s renaming reminds us of Senior Constable Masters’ dedication to safeguarding the community he served. His untimely death three years ago deeply impacted his colleagues within the Queensland Police Service (QPS) and the wider community.

This has been displayed at both ends of the overpass on Deception Bay Road. This not only honours Senior Constable Masters’ significant contributions to the QPS and the community but also serves as a sobering reminder of road safety for all motorists.

Published Date 29-July-2024

Deception Bay Brothers Claim Dream Home Crown in Thrilling Final

Deception Bay brothers Rhys and Liam Almond emerged victorious in the 2024 season of “Dream Home.” They secured a stunningly renovated Queenslander valued at $1.6 million and pocketed a cool $100,000 in prize money.



Photo Credit: Channel 7/ Facebook

The Almond brothers, one of six teams vying for the title, captivated audiences with their affable nature and hard work throughout the competition. Their renovated Queenslander, initially a run-down property, was transformed into a showpiece by their fellow contestants, and the brothers sealed the win with a breathtaking backyard makeover.

The experience was a “once in a lifetime” opportunity for Liam. He cherished the chance to reconnect with his brother Rhys on a deeper level, working side-by-side in the challenging yet rewarding environment of the competition. He felt they had grown from being just mates to becoming brothers again.

Photo Credit: Channel 7/ Facebook

Rhys made a significant sacrifice by leaving his young family behind to support his brother’s dream, and he expressed immense gratitude for the privilege. He plans to use the funds to alleviate the financial burden of his mortgage, stating that it will be “life-changing” for his family.

Photo Credit: Channel 7/ Facebook

The judges, Lana Taylor, Simon Cohen, and Rosie Morley, unanimously praised the brothers’ backyard transformation. Lana described it as a tranquil “oasis,” while Simon commended the addition of a separate living area, a valuable asset for any family home. Rosie admired the pavilion’s harmonious scale with the existing house.

The Almond brothers narrowly edged out runners-up Lara and Peter Bird, who secured an impressive score of 37 out of 40 for their Belrose backyard. The competition was fierce until the end, leaving viewers on the edge of their seats.



Photo Credit: Channel 7/ Facebook

Overall, the 2024 season of “Dream Home” was a rollercoaster of emotions, showcasing incredible renovations, inspiring stories, and the enduring power of family bonds.

Published Date 16-July-2024

Armed Robbery at Deception Bay Service Station

On July 5, 2024, at approximately 9 PM, a service station on Deception Bay Road fell victim to an armed robbery. The Redcliffe Criminal Investigation Branch (CIB) is seeking public assistance in identifying the perpetrators.



According to police reports, two men were involved in the incident. One suspect, armed with a large knife, entered the service station and threatened two staff members. The employees complied with the armed man’s demands, and he fled the scene with an undisclosed amount of cash. His accomplice was waiting outside during the robbery.

Fortunately, no physical harm came to the staff members during this alarming encounter.

Both suspects were described as wearing all black clothing and face coverings, making identification challenging. The police have released CCTV footage of the incident in hopes that members of the public may recognise the individuals involved.



If you have information for police, contact Policelink by providing information using the online suspicious activity form 24hrs per day at www.police.qld.gov.au/reporting.

Report crime information anonymously via Crime Stoppers. Call 1800 333 000 or report online at www.crimestoppersqld.com.au.

Quote this reference number: QP2401137175

Published 10-July-2024